Frequently Asked Questions


Do you allow pets? 


I am sorry we do not allow pets of any kind in our River Ridge or Ski House units. If you are traveling with your pet(s), you may make arrangements for your pet(s) at the Bend Pet Resort by calling 541-388-0435.


Do you have a shuttle to Mt. Bachelor ski area? 


No we do not have a shuttle to the mountain.  Mount Bachelor Village Resort offers complimentary vouchers for the mountain shuttle that leaves from the the Mt. Bachelor Park-n-ride located on SW Columbia Street between Galveston and Simpson, approximately 1.5 miles from the village. For more information about the mountain shuttle click here.


Do you have an airport shuttle? 


We do not have an airport shuttle. You may contact Redmond Airport Shuttle at 541-382-1687 for transportation to and from Redmond/Bend Airport.


How far are you from Downtown Bend? 


We are located within Bend City limits, and just 3-5 minute dirve to the downtown area.  


How far are you from Mt. Bachelor Ski Area? 


We are located approximately 18 miles from the Ski Area, about 30 minutes drive.


How far are you from Redmond/Bend Airport? 


We are approximately 24 miles south of the airport - a 30 minute drive.


What airport would I fly into? 


Redmond/Bend Airport. The airport code is: RDM.


What times are Check-In and Check-Out? 


Check in is guaranteed at 5pm.  If you need an earlier check-in, call us a day before your arrival and we will try to accommodate you. 

Check-out is at 11am.


Is there lodging at the mountain (Mt. Bachelor)?


There is no lodging on Mt. Bachelor. The resort is located within the city limits of Bend on the road to Mt. Bachelor.